Blog | get2whatmatters

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Feb 19
2 min

Want someone’s input? How you ask makes a huge difference.

Questions have power. Questions can also empower. How you ask can determine the length, thoughtfulness, and tone of the response you get....

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Authentic Listening is More Important Than Ever

Wendy Lynch and Clydette de Groot

Jun 3, 2020
3 min

Authentic Listening is More Important Than Ever

The experience of being heard is profound. It’s also rare. In business, it’s estimated we interrupt each other every two or three...

61 views0 comments

Wendy Lynch and Clydette de Groot

Dec 19, 2018
2 min

A Gift for Any Season

Wondering what to give your favorite co-workers or clients this year? How about a meaningful conversation? It’s a busy few weeks leading...

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Your client just made an unexpected request. Now what?

Wendy Lynch and Clydette de Groot

Dec 11, 2018
3 min

Your client just made an unexpected request. Now what?

You get an unexpected request from your client, something out-of-the-blue. Besides being surprised, you wonder if it makes sense or can...

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“I don’t have time to listen.” (What really happens when we let people talk.)

Wendy Lynch and Clydette de Groot

Oct 3, 2018
3 min

“I don’t have time to listen.” (What really happens when we let people talk.)

Time is a precious commodity. Over 50% of workers report more stress from lack of time than lack of money. And, when we feel behind,...

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Wendy Lynch and Clydette de Groot

Jul 9, 2018
2 min

The Power of an Authentic Paraphrase

Authentic paraphrases give power to important conversations. One study found that of nine non-verbal actions (such as eye contact,...

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The first response probably isn’t what matters. The rule of three.

Wendy Lynch and Clydette de Groot

Jun 24, 2018
2 min

The first response probably isn’t what matters. The rule of three.

In business, time has become our most precious resource. We’re in a hurry. We focus our meetings on getting to the point or reaching a...

62 views0 comments

The expert trap. Our advice – don’t give advice!

Wendy Lynch and Clydette de Groot

Jun 11, 2018
2 min

The expert trap. Our advice – don’t give advice!

Everyone loves to share what they know—especially about their favorite topics or things they’re good at. I know I do. Ask me about the...

68 views0 comments

Wendy Lynch and Clydette de Groot

Mar 29, 2018
2 min

Guess what?

How often do we guess what our clients (coworkers, bosses) want? Not long ago, I was in a meeting where the leader asked his team to...

19 views0 comments

From uncertain to clear with this one simple question

Wendy Lynch and Clydette de Groot

Jan 6, 2018
2 min

From uncertain to clear with this one simple question

Remember as a kid when you first heard pig-Latin? You knew the other kids understood each other, but until you figured out the rules,...

45 views0 comments

Three important reasons to shut up and listen.

Wendy Lynch and Clydette de Groot

Dec 1, 2017
2 min

Three important reasons to shut up and listen.

When brainstorming titles for our book, we semi-jokingly considered calling it Shut up! (Or a version of that with expletives). While it...

15 views0 comments

Show it before you throw it. (A good idea for playing catch and posing questions.)

Wendy Lynch and Clydette de Groot

Oct 30, 2017
2 min

Show it before you throw it. (A good idea for playing catch and posing questions.)

One of the tools in Get to What Matters is the frame. It’s a way to prepare the other person’s brain to respond to your question...

20 views0 comments

Wendy Lynch and Clydette de Groot

Oct 11, 2017
2 min

Conversation, interrupted

“I don’t have time to listen. My clients need action, and answers.” We can all relate to this statement a consultant said to me recently....

24 views0 comments

Wendy Lynch and Clydette de Groot

Oct 1, 2017
2 min

Why, not.

Word choices matter, even simple ones. I was reminded of this recently as I listened to a discussion among colleagues. It was after a...

18 views0 comments

Wendy Lynch

Sep 11, 2017
2 min

What Matters, Matters

At a certain point in one's career, it's natural to reflect on what has been accomplished and what, if anything, remains unfinished. Is...

32 views0 comments

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